Efficient Bureaucracy makes the case for adopting a risk mindset so as to reduce risk and cost while improving quality. Two aspects set this book apart. Firstly, I introduce a unique Slide Tile Model. Secondly, I explode current received wisdom on risk management. I demonstrate that;

• Less control makes for a better risk environment
• Quality comes through seeking non-green indicators
• Efficiency comes from spending time understanding the business
• We must learn from mistakes and celebrate the benefits of doing so.

During my 35 years heading up Global Operations for the world’s leading investment managers I have never seen a book describe anything like the jaw-dropping moments that I have experienced, when I realised that everything I held true was actually the polar opposite. It is these inflection points in my professional life that have informed Efficient Bureaucracy. I present these real-world eye-openers.